Improving Consumer Outcomes Fund: Energy

In the Energy Consumer Action Plan launched by the First Minister in May 2019, Scottish Ministers committed to launch a new funding programme aimed at improving energy consumer outcomes in Scotland. The purpose of the Fund is to develop practical innovations that can be adapted, adopted and scaled up by existing essential service providers, working in partnership with third sector and/or community groups, in order to deliver fair and inclusive access for consumers in vulnerable situations. The Fund will target support to projects seeking to demonstrate new approaches and interventions to address specific examples of intractable consumer harm.

Download the Improving Consumer Outcomes Fund: Energy - Stream 1 Overview. 

The Improving Consumer Outcome Fund (Energy) has two streams of support:

Stream 1 – Early Stage Development Feasibility Grant. Funding to develop a robust business case for project delivery in order to help you apply for Stream 2 Demonstrator funding. Stream 1 projects feasibility work will be delivered from January 2020 to 31 March 2020.

Stream 2 – Demonstration Funding. It is anticipated that successful Stream 1 projects will be  “shovel ready” for implementation and piloting if awarded Stream 2 funding, including having partnership arrangements in place. We anticipate Stage 2 funding round to go live late spring / early summer. A new application process and assessment will be required for all applicants to complete. Further details will be provided in due course. Projects do not have to have received Stream 1 Feasibility Funding to be eligible to apply for Stream 2 support.

Read the stream one guidance note which sets out details of support available for energy sector projects.

Download the application form.

To support application development the Scottish Government have provided these four project examples

Stream 1 applications should be submitted by 12 noon on Tuesday 3 December 2019.